FAQ
Frequently Asked Questions
Short, honest answers. If you don't see your question, email support@evernightgroup.com
Shipping Questions
How fast do you ship?
Orders ship within 1-3 business days. Delivery takes 8-10 days on average, depending on location.
Do you ship internationally?
Yes, worldwide. Shipping cost and time shown at checkout.
Can I track my order?
Yes. You'll get a tracking number by email once it ships.
Returns & Refunds
What's your return policy?Â
Try it for 30 days. If you don't love it, return it for a full refund.
Do I have to pay return shipping?Â
No.
How long until I get my refund?
3-5 business days after we receive the return.
Payment & Security
Is my payment information secure?
Yes. We use Shopify's encrypted checkout. We never see your card details.
What payment methods do you accept?
All major credit cards, PayPal, Apple Pay, Google Pay.
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Still have questions?
Email: support@evernightgroup.com
We respond within 24 hours.